Privacy Policy

1. Introduction

Arksedan Services LLC ("TraderDaddy Pro," "we," "us," or "our") operates the TraderDaddy Pro platform (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not access the Service.

2. Company Information

Arksedan Services LLC

230 174th ST

Sunny Isles Beach, FL 33160

United States

Contact: traderdaddypro@gmail.com

3. Information We Collect

3.1 Account and Authentication Data

When you create an account, we collect:

• Email address
• Full name (optional)
• Password (stored as a one-way hash; we never store plaintext passwords)
• OAuth profile information (if using Google Sign-In, including name and email)
• Subscription status and tier
• Account creation date and last login

3.2 Trading Activity and Preferences

We collect information about your use of the Service:

• Ticker symbols you search and view
• Filter preferences and settings
• Watchlist items you save
• Alert configurations and delivery preferences
• Webhook URLs and endpoints you configure
• Feature usage patterns and interactions

3.3 Affiliate and Referral Data

If you participate in our affiliate program or were referred by an affiliate, we collect:

• Referral codes used at registration or checkout
• Referral relationships between accounts
• Commission earning history and payout records
• Affiliate payout information (for commission transfers)

3.4 Analytics and Usage Data

We collect technical and usage data to improve the Service:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent on each page
• Referring websites
• Approximate geographic location (derived from IP)
• Server logs and error logs
• Audit logs of significant account actions (for security purposes)

3.5 Payment Information

Payment processing is handled by Stripe. We do not store your full credit card number or banking details on our servers. We retain:

• Stripe customer ID (a reference token, not card data)
• Subscription status and billing dates
• Invoice history and payment amounts
• Applied discounts and promotional codes

Stripe's privacy policy: stripe.com/privacy

3.6 Communications Data

When you contact us through our support form or email, we collect:

• Your name and email address
• The content of your message
• Category of inquiry
• Correspondence history

4. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve the Service
• Authenticate users and manage subscriptions
• Process payments and manage billing
• Deliver alerts, notifications, and webhooks you configure
• Administer the affiliate and referral program
• Personalize user experience and remember preferences
• Analyze usage patterns to improve features
• Send transactional emails (receipts, password resets, subscription updates)
• Respond to support requests and communications
• Detect and prevent fraud, abuse, and unauthorized access
• Comply with legal obligations
• Enforce our Terms of Service

We do not sell your personal information to third parties for marketing purposes.

5. Data Sharing and Disclosure

We share your information with third parties only as described below:

5.1 Service Providers

We use the following third-party services that may process your data:

• Google — OAuth authentication and analytics
• Stripe — Payment processing and subscription management
• Resend — Transactional email delivery
• Vercel — Frontend hosting
• Railway — Backend hosting
• Supabase — Managed database storage
• Upstash — Redis caching
• Tradier — Options market data
• Finnhub — Market data

These providers are contractually obligated to use your data only as necessary to provide their services to us.

5.2 User-Configured Integrations

If you configure webhooks to external services (such as Discord), TraderDaddy Pro data alerts will be sent to those endpoints. You are responsible for the privacy and security of data delivered to endpoints you configure.

5.3 Legal Requirements

We may disclose your information if required to do so by law, court order, or government regulation, or if we believe disclosure is necessary to:

• Comply with legal process or regulatory requests
• Protect and defend our rights or property
• Prevent or investigate fraud or abuse
• Protect the safety of users or the public

5.4 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on the Service prior to such transfer.

6. Data Security

We implement industry-standard security measures to protect your information:

• Encrypted data transmission (HTTPS/TLS)
• Passwords hashed using bcrypt (we never store plaintext passwords)
• Secure managed database infrastructure with access controls
• JWT-based authentication with short-lived access tokens
• Audit logging of sensitive account actions

No method of transmission over the internet or electronic storage is 100% secure. While we implement reasonable precautions, we cannot guarantee absolute security.

In the event of a data breach that affects your personal information, we will notify affected users within a reasonable timeframe as required by applicable law and take appropriate remediation steps.

7. Data Retention

We retain your data as follows:

• Account information: Retained until you request deletion or close your account
• Unusual activity data: Automatically purged after 14 days
• Payment and billing records: Retained for at least 7 years for tax and legal compliance
• Audit logs: Retained for up to 90 days, then archived or deleted
• Support communications: Retained for up to 2 years
• Affiliate records: Retained for at least 3 years to support commission disputes

When you delete your account, we will delete or anonymize your personal data within a reasonable period, except where retention is required by law.

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your data (subject to legal retention requirements)
• Portability: Request your data in a machine-readable format
• Opt-Out of Marketing: Unsubscribe from any marketing emails at any time via the unsubscribe link or by emailing us (note: transactional emails such as receipts and security alerts cannot be disabled)
• Restriction: Request that we limit processing of your data in certain circumstances

To exercise any of these rights, email us at traderdaddypro@gmail.com. We will respond within 45 days. We may need to verify your identity before processing your request.

9. California Privacy Rights (CCPA / CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

• Right to Know: You may request disclosure of the categories and specific pieces of personal information we collect, the purposes for collection, and the categories of third parties with whom we share it
• Right to Delete: You may request deletion of personal information we have collected, subject to certain exceptions
• Right to Correct: You may request correction of inaccurate personal information
• Right to Opt-Out of Sale/Sharing: We do not sell or share personal information for cross-context behavioral advertising. You do not need to opt out.
• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights

Categories of personal information collected: Identifiers (name, email, IP), commercial information (subscription and payment history), internet/network activity (usage data), and inferences drawn from usage patterns.

To submit a CCPA request, email traderdaddypro@gmail.com with "CCPA Request" in the subject line. We will respond within 45 days of a verifiable consumer request.

10. European Users (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, the General Data Protection Regulation (GDPR) may apply to our processing of your personal data.

Legal basis for processing: We process your personal data under the following legal bases: (a) contract performance — to provide the Service you subscribed to; (b) legitimate interests — to improve the Service, prevent fraud, and communicate about your account; and (c) legal obligation — to comply with applicable laws.

Data transfers: Your data may be transferred to and processed in the United States, which may not provide the same level of data protection as your home country. By using the Service, you consent to this transfer.

GDPR rights include the right to access, correct, delete, restrict, and object to processing, as well as the right to lodge a complaint with your local data protection authority.

To exercise GDPR rights, contact us at traderdaddypro@gmail.com. We will respond within 30 days.

11. Cookies and Tracking Technologies

We use cookies and similar tracking technologies for the following purposes:

• Essential cookies: Maintain user sessions and authentication state (required for the Service to function)
• Preference cookies: Remember your settings such as theme preferences
• Analytics: Understand how users interact with the Service to improve it

You can control cookies through your browser settings. Disabling essential cookies will prevent you from logging in and using the Service.

Do Not Track: Some browsers transmit "Do Not Track" signals. We currently do not alter our data collection practices in response to DNT signals, as there is no universally accepted standard for how to respond to them.

12. Children's Privacy

The Service is not directed to individuals under 18 years of age, and we do not knowingly collect personal information from minors. If we learn that we have collected data from a child under 18, we will delete it promptly. If you believe a minor has provided us with personal information, contact us at traderdaddypro@gmail.com.

13. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing them any personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last Updated" date at the top of this page and, where required by law, notify you by email or prominent notice on the Service. Continued use of the Service after changes take effect constitutes acceptance of the updated Privacy Policy.

15. Contact Us

For privacy questions, data requests, or to exercise your rights:

Email: traderdaddypro@gmail.com

Arksedan Services LLC

230 174th ST

Sunny Isles Beach, FL 33160